Privacy Policy (GDPR)

Last updated: 5 September 2025

Charlotte Sophia is committed to protecting your privacy and honouring the trust you place in this work. This policy explains how your personal information is collected, used and safeguarded when you visit the website, book a session, or sign up to Listening Letters.

What We Collect

• Information you provide when booking via Acuity (your name, email address, phone number).
  

• Details you share in booking notes, contact forms, or by signing up to the email list (Listening Letters).
  

• Basic site usage data (through Squarespace analytics and cookies).
  
  

How We Use Your Data

• To confirm your booking and send reminders.
  

• To respond to your messages via the contact form.
  

• To send Listening Letters or email updates when you’ve opted in.
  

• To improve the website and ensure a smooth experience.
  
  

How Your Data is Stored

• Bookings are processed securely through Acuity Scheduling.
  

• Emails and names are stored securely in a GDPR-compliant mailing system.
  

• Your information is never sold or shared with third parties.
  

Your Rights
You have the right to access, correct or delete your personal data at any time. Please contact charlotte@charlottesophia.co to make a request.

Cookies
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