Website Terms & Conditions

Last updated: 5 September 2025

By using charlottesophia.com and the-listeningroom.com, you agree to the following terms:

Intellectual Property
All content, including text, imagery, and symbols are part of Charlotte Sophia’s body of work. They may not be copied, reproduced or distributed without permission.

Use of the Site
You may browse, read and share content from this site for personal use only. Misuse of the website, including attempting to disrupt or hack, is prohibited.

Disclaimer of Liability
Charlotte Sophia’s offerings create spaces of self-connection, listening and remembrance. They are not medical treatments or therapy. Nothing on this site constitutes medical, psychological or financial advice. Participation is at your own discretion and responsibility.

Governing Law
These terms are governed by the laws of England and Wales.

What We Collect

• Information you provide when booking via Acuity (your name, email address, phone number).
  

• Details you share in booking notes, contact forms, or by signing up to the email list (Listening Letters).
  

• Basic site usage data (through Squarespace analytics and cookies).
  

How We Use Your Data

• To confirm your booking and send reminders.
  

• To respond to your messages via the contact form.
  

• To send Listening Letters or email updates when you’ve opted in.
  

• To improve the website and ensure a smooth experience.
  

How Your Data is Stored

• Bookings are processed securely through Acuity Scheduling.
  

• Emails and names are stored securely in a GDPR-compliant mailing system.
  

• Your information is never sold or shared with third parties.
  

Your Rights
You have the right to access, correct or delete your personal data at any time. Please contact charlotte@charlottesophia.co to make a request.

Cookies
This site uses standard cookies for analytics. You can adjust cookie settings in your browser at any time.